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Privacy Policy

This policy explains the operational and customer data Hotspot Cloud processes, why it is needed, and how platform access and support records are handled.

1. Data We Process

We process operator account details, organization settings, router identifiers, hotspot packages, vouchers, and payment references needed to operate the Service.

2. Customer Data

Depending on your configuration, we may store customer phone numbers, payment status, voucher codes, and session metadata for fraud prevention, support, and reporting.

3. Purpose

We use data to deliver the Service, provide analytics, handle support requests, and secure the platform.

4. Security

We apply security headers and role-based access controls. You should restrict organization access using team roles.

5. Retention

We retain operational records as needed for reporting and compliance. You can request deletion where applicable.

6. Contact

For privacy questions, contact us via the Support page.