Support

Get help with your hotspot operation.

Send a short message and our team will help with setup, payments, router connection, vouchers, or account access.

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Tell us what you need.

To reduce abuse, repeated or duplicate support requests may be delayed automatically.

Common help

Fast fixes

1Router not onlineCheck the agent, VPN overlay, and router bootstrap page.
2Paid but no voucherOpen payment reconciliation and retry voucher delivery.
3Customer cannot log inUse mobile lookup to find the voucher and resend details.